The communications company attributed this outage to a software issue. According to a text yesterday it was planned. You cant even call 9-1-1 if you need it, she said. What should never be done is updating your primary devices and your redundant devices at the same time. The HD feed was also added on the Bell Satellite TV service in December 2012. Multiple Ontario police departments were also impacted by the outage, with many Ontario customers not able to dial 911. No internet on cell or home. Its horrible I just had a daughter two weeks ago God forbid something happened to her and we couldnt get a hold of anybody.. The rebroadcasts were accompanied by a graphic on the top right corner of the screen that read "Rewind", supplemented with the original airdate below it. The Weeknds concert in Toronto Friday night had to be rescheduled. Realtime status and problems overview", "Rogers network resuming after major outage hits millions of Canadians", "Rogers CEO apologizes, says 'maintenance upgrade' behind major outage", "Rogers shares explanation after 'unprecedented' outage", "Far-reaching implications of Rogers outage shows need for competition: Expert", "Rogers outage shows need for Plan B when wireless, internet services fail, analysts say", "Canada's Rogers to credit customers with 5 days service after massive outage", "A Message from Rogers President and CEO", "Here's Everything You Need To Know About Claiming Rogers Credit After The Outage", "The Last Canada-Wide Rogers Outage Resulted In Credits For Customers & This Is How It Worked", "Application to Authorize the Bringing of A Class Action and to Appoint the Status of Representative Plaintiff", "Rogers outage prompts meeting with telecom execs, Industry Minister to discuss mutual assistance framework, sources say", "Rogers to credit customers with five days of service as it faces scrutiny from CRTC after major outage", "Rogers customers in Toronto could get $400 rebate thanks to class action suit over outage", "Rogers replaces chief technology officer amid the fallout from nationwide outage", https://en.wikipedia.org/w/index.php?title=2022_Rogers_Communications_outage&oldid=1120036606, Around 25% of Canada lost Internet connectivity, according to the UK cybersecurity organization, Along with the inability mentioned above to accept debit, some. Also, the people who work on that stuff are usually trained on one particular vendor and that is all they do. Not everything appears to be working perfectly, but that may take some time. This page was last edited on 4 November 2022, at 19:13. Remember the Rogers outage? The leadership team was updated the previous night on the Rogers Website to reflect this change. Under CHUM ownership, Mark Dailey of CITY provided continuity voice announcements on CP24. Get Started for Free It pretty much stopped my business, he said in an interview Saturday. today, and local businesses are still trying to make do. [3], Rebates for customers are estimated at cost to Rogers a range of $28 million[4] to $70 million. Please hold onto your tickets as they will be valid for the new date", "Critics call for Parliament, CRTC to immediately investigate Rogers outage", "Rogers restores service for 'vast majority' of customers after massive outage", "It's day 4 of the Rogers outage. CP24 is a Canadian English-language specialty news channel owned by Bell Media, a subsidiary of BCE Inc. and operated alongside the Bell-owned CTV Television Network's owned-and-operated television stations CFTO-DT (CTV Toronto) and CKVR-DT (CTV 2 Barrie). Experiencing the shame shit as 2 weeks ago. The outage was caused by a malfunction at the Fundeni 220 . [10][11] As a result, CP24's late-afternoon talk shows, such as Animal House Calls and Hot Property, which had been seen weekdays at 5:15p.m. were moved to a new 7:15p.m. time slot on January 26, 2010. [15], On March 19, 2011, CP24 introduced a weekend edition of CP24 Breakfast, hosted by Pooja Handa and Gurdeep Ahluwalia, George Lagogianes is the remote host and Nneka Elliott (who resigned on May 2, 2011, and was replaced by Jamie Gutfreund) delivers the weather forecasts. Leblanc, said he expects to see class action lawsuits -- and suits by individual firms -- attempt to quantify the cost of the outage. Public Safety Canada stated that it was not a cyberattack. Because of its diverse, localized and partially text-based content, the channel is among the most popular choices in the Greater Toronto Area and much of Southern Ontario (outside of Ottawa) for screening in public places such as waiting areas, train stations, restaurants, and lounges. (Midtown Toronto). In Toronto there was some dependency on Rogers. slogan also included in the design. The channel broadcasts from 299 Queen Street West in Downtown Toronto. Internet, mobile and cable customers of Canadian provider Rogers and its sub-brand Fido have been experiencing major service issues since early Friday due to . However, the CRTC made the deal conditional on CTV selling the Citytv stations. Joke. Ben Darrah, owner of Popeyes Supplements, told CTV News Toronto Saturday hes still operating his business without being able to access Interac, mobility or internet services. A Memorandum of Understanding on how the carriers can work together in the future will be submitted in September to the Minister of Innovation, Science and Economic Development. If Verizon/Vodafone had some to Canada a few years ago the Rogers outage would have still sucked, but not as badly. Questions remain as Rogers Communications continues to restore service after a network outage that affected customers across the country. CP24 BREAKFAST The channel is available across Canada on Bell Satellite TV, on which the station is part of the service's "News" package. On June 12, 2007, Rogers announced that it had agreed to buy the Citytv stations (including Citytv Toronto) for $375 million. I work in regulations and that's my educated viewpoint. Here's 4 things you need to know", "Rogers down? The CEO claimed that a software update on their core routers took down the core network. On September 27, 2012, CP24 again updated its on-air appearance as the channel began broadcasting in high definition. Rogers copies Bell, Telus throttles data speeds on new plans, Press J to jump to the feed. Nobody in the NFL expected this. "Your account has been credited $200 for the outage on July 8. We cant communicate with other stores, he said. Weve got somebody running to TD right now just to grab us loonies, toonies, so we can give the right amount of change to customers, Darrah said. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. On July 12, 2006, Bell Globemedia (the latter which became CTVglobemedia in 2007) announced a friendly bid to take over CHUM Limited for an estimated $1.7 billion. That update caused some of the routers in our system to malfunction and that malfunction caused traffic overload. In addition to the Freeway Management System COMPASS and RESCU cameras, CP24 operates EYES cameras located at: Since 2008, CP24 has leased a Bell 206L-4 Long Ranger (C-FCTV) news helicopter which can broadcast live at 1500 feet above land; nicknamed Chopper 24, which is supplied by its sister station, CTV Toronto and is painted with CTV's colouring and logo. 17 September 2023. The channel broadcasts from 299 Queen Street West in Downtown Toronto.. He said he kept forgetting to tell people he was only able to take cash until he'd made their food, but served them anyways, adding that many people came back to pay on Saturdat. Champagne said that the companies would have 60 days to reach agreements with each other to that effect. We just can't stop, we're paying rent and everything.. [15], On July 21, it was reported that the Chief Technology and Information Officer, Jorge Fernandes, will be replaced by Ron McKenzie, who was the former president of Rogers for Business. ***We are in no way affiliated with, endorsed or sanctioned by Rogers Communications. I am not sure which vendor Rodgers runs on. Buy tickets. [29][30] The last time they credited consumers on such a scale was soon after their April 19, 2021 outage, when "wireless calls, SMS and data services were down across Canada for almost an entire day because of an issue with a software update". It identified spikes in BGP updates, as well as withdrawals of IP prefixes, noting that Rogers was not advertising its presence, causing other networks to not find the Rogers network. On Saturday, Rogers CEO Tony Staffieri offered Canadians an apology, and an explanation. Questions remain as Rogers Communications continues to restore service after a network outage that affected customers across the country. Scammers are taking advantage of the outage. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Instant notifications on outages. Lollooks like they removed the article. Why one would push a software update to all the routers at once, boggles my mind. Toronto's integrity commissioner has agreed to relaunch an inquiry related to Mayor John Tory's ties to the Rogers corporation, after suspending the probe in the run-up to last month's municipal election. [7], As a result of the outage, the city government of Toronto reviewed its legacy contract for sourcing with a variety of providers. The Canada Border Services Agency (CBSA) said some travellers have had issues submitting their travel documents through the ArriveCAN app. [8] The economic toll to the Canadian economy for the outage period was projected at $142 million.[9]. CTVglobemedia retained the ownership of CP24 and the small market A-Channel stations, but subsequently sold the Citytv stations including CITY-TV, to Rogers Media in mid-2007, which held a 20% stake until 2008. "[10], Critics also highlighted the importance of consumers and businesses diversifying their telecommunications services, such as businesses having backup service contracts with multiple providers and consumers reducing their dependence on bundled "all-in-one" cable, internet and phone service packages. It used to share the newsroom with CITY-TV on the ground floor (which are now the facilities of Bell Media's 24-hour business news channel, BNN Bloomberg). Known as "Breaking News Vehicles" the custom-built 2008 Chevrolet Suburbans were outfitted by Frontline Communications of Clearwater, Florida, USA. 24 May 2022 0. Hard Rock Cafe. This will happen if you use a single vendor for the core network, this is not good practice and it is always beneficial two rely on two vendors for the core network, as if one has a meltdown as it happened at Rodgers, the others vendors router should be able to handle the rest of the network traffic, if the core network was designed correctly. This could have been catastrophic for the country if this was a threat actor, he said in an interview Saturday. [23] The outage was later said to be caused by a maintenance upgrade that caused routers to malfunction. @CP24 Published Saturday, July 9, 2022 5:40PM EDT Last Updated Saturday, July 9, 2022 5:40PM EDT A day after a nationwide Rogers outage saw customers wake up without access to services,. Phoenix. And as a result of that, the whole system just shuts down, he continued. Multiple international web monitoring companies observed the outage. Take care. Day 3 without any internet connection at all. In fact it's probably just about impossible. Rogers plans to physically separate its wireless and wireline core networks to help mitigate the fallout of future outages. Any word on why this might be happening? IsDown is a status page aggregator & outage monitoring tool for all your business-critical dependencies. A person looks at their cell phone displaying a Rogers service interruption alert in Montreal, Friday, July 8, 2022.